It’s been a very crazy summer so far with many flight cancellations and delays but not a lot of passengers understand their rights. https://thepointsguy.com/guide/how-to-not-get-stuck-during-airline-delays-cancellations/
- The first thing a traveler should do is contact the specific airline directly. Call the customer service department for assistance but before discussing your problems with them please remember that they are people as well just trying to do their jobs to the best of their abilities. Temper that temper! It’s not their fault that you are experiencing delays and cancellations. If you want great service, please think before you speak and be kind! Choose your words carefully. I do understand not feeling nice in that moment, but remember that kindness and patience will get you so much more than if you are rude.
- Ask the airlines to pay for something; hotel room, rental car, food, or give additional sky miles, whatever they can.
- Contact the credit card company you used to purchase your tickets and see what they can do to help. Perhaps they can give you added sky miles or bonus trips. Some airline carriers can give you a few perks while others may not.
- If your flight is canceled remember the ticket is still valid so if you can afford it go to another airline and see if they are still selling tickets and have seats available to your final destination.
- Remember that the U.S. legal system does not clearly outline circumstances that entitle you for compensation for delays and cancellations. You must talk with someone at the specific carrier you are presently flying. https://www.airfarewatchdog.com/blog/27413089/what-are-my-rights-if-my-flight-is-canceled/#:~:text=The%20almost%20universal%20policy%20is,purchased%2C%20either%20cash%20or%20credit.